MuniMins uses voice recognition technology to identify who is speaking in your meeting recordings. The system learns each speaker's voice over time, getting more accurate with every meeting you confirm.


How It Works

Before a voice profile exists, MuniMins uses context clues from the meeting — names spoken aloud, roll calls, who the chair calls on — to suggest who each speaker is. MuniMins works from the audio only, so people who don't speak won't appear.

Each speaker card also shows whether the person is a Board Member, Guest or Participant in your organization.

The Speaker Training panel with six speaker cards, each showing a name, a role badge, a voice match or Confirmed status, and Play sample, Confirm and Skip buttons

The panel lists only speakers with enough speaking time to train a voice profile, so it isn't a complete list of everyone who spoke at the meeting. People who spoke only briefly can still be named in the transcript (see below).


Reading the Speaker Cards

Each card shows a suggested name with one of two labels:

Suggestions are never saved on their own. Every speaker needs to be confirmed by you.

A speaker card suggesting a board member with high confidence, with Play sample, Confirm and Skip buttons

In this example, MuniMins identified "George Washington" with high confidence and recognized him as a board member. Play the voice sample, then click Confirm to tell MuniMins to remember how this speaker sounds.

A speaker card for a participant with a 91% voice match, with Play sample, Confirm and Skip buttons

Here, the voice profile for John Hancock matched with a 91% score.

Card buttons

To name an unidentified speaker, click its card. A search box opens: pick a person from the list to link the voice to their profile. Naming a speaker updates every line they spoke in the transcript.

If the person isn't in MuniMins yet, type their name and choose one of these options:

Clear Name, at the bottom of the search box, returns a speaker to unidentified.

Fixing a single line in the transcript

In the Transcript section of the minutes page, click any speaker tag to reassign just that one line. This is the way to fix someone who spoke only briefly and doesn't appear in the Speaker Training panel. Transcript edits don't train voice profiles, but they are used when you regenerate the minutes.

After you change who spoke, MuniMins shows a banner saying the minutes are out of date. Regenerate the minutes to update the narrative. See Regenerating Minutes.


The Training Period

Most voices need a few confirmed meetings to build a reliable profile. Each meeting has slightly different audio — a member may join remotely, or the meeting may be held in a different room — and the more the audio varies, the longer training takes.

Meetings Confirmed What Happens
1st meeting No profiles exist yet. You confirm or assign each speaker, and profiles are created.
2–4 meetings MuniMins suggests matches with a voice percentage. Confirm each one to strengthen the profile.
5+ meetings Profiles are strong and matches are more confident. Review and confirm them — MuniMins never saves a match without your confirmation.

To check a person's voice profile, open the Members, Participants or Guests page. The Voice Profile column shows No profile, Building (1–4 confirmed meetings) or Strong (5 or more).

MuniMins Member Voice Profile Status

In this example, George Washington has a "Strong" profile with 15 meetings where his voice was confirmed. Mr. Jefferson has only one, while Mr. Adams' voice hasn't yet been confirmed in speaker training.


Tips for Best Results


What About New Members?

When a new board member or participant joins, they start with no voice profile — just like when you first set up MuniMins. After they speak in a few meetings and you confirm their identity, their profile builds up and MuniMins will suggest them by voice.

If a member leaves and is replaced, add the new member on the board's Members page. Their voice profile builds independently.


Frequently Asked Questions

Do I need a microphone for each speaker?
No. MuniMins works with a single recording source — even a camera at the back of the room. MuniMins recognizes speakers through voice identification or, when there is no voice profile match, through context.

What if the system identifies someone incorrectly?
Open the Speaker Training panel, click Change on that speaker's card, and choose the right person. This corrects the meeting and the voice profile.

Can I reset a voice profile?
Yes. An Organization Owner or Admin can click Clear Voice next to the person on the board's Members page or on the Participants page. The profile is rebuilt from the meetings you confirm afterward. Guests don't have a Clear Voice button.

How many speakers can MuniMins track?
There is no limit on the number of voice profiles your organization can have. However, using the member, participant and guest features properly is key to getting the best results.