Last Updated: March 16, 2026
Please read these Terms of Service ("Terms") carefully before using the MuniMins platform at munimins.com (the "Service"), operated by MuniMins LLC ("we," "us," or "our").
By accessing or using the Service, your organization agrees to be bound by these Terms. If your organization does not agree, do not use the Service.
MuniMins is a cloud-based platform that helps municipal organizations generate formal meeting minutes from audio and video recordings of public government meetings. The Service uses automated transcription, voice identification, and artificial intelligence technologies to process recordings and produce written minutes.
To use the Service, your organization must create an account and provide accurate, complete information. Your organization is responsible for maintaining the confidentiality of its account credentials and for all activity that occurs under its account. Your organization agrees to notify us immediately of any unauthorized use of its account.
Each account is associated with a single organization. The account owner is responsible for managing users within the organization and for ensuring that all users comply with these Terms.
Your organization agrees to use the Service only for its intended purpose: processing recordings of public government meetings to generate meeting minutes. Your organization agrees not to:
The Service is designed to process recordings of public government meetings that are matters of public record. By uploading content to the Service, your organization represents and warrants that:
MuniMins does not provide legal advice and makes no determination regarding the public record status of any content uploaded to the Service. It is your organization's sole responsibility to ensure that its use of the Service complies with the laws of its jurisdiction.
Your organization retains ownership of all recordings, meeting content, and data it uploads to or creates through the Service. By uploading content, your organization grants us a limited license to process, store, and display that content solely for the purpose of providing the Service.
We do not claim ownership of your organization's content and will not use its recordings or meeting minutes for any purpose other than providing the Service, except as required by law.
The meeting minutes produced by the Service are generated using artificial intelligence and automated transcription technologies. While we strive for accuracy, AI-generated content may contain errors, omissions, or inaccuracies. Your organization's approving board or governing body is responsible for reviewing, editing, and approving all minutes before they are adopted or published as official records. The board of approval is responsible for the accuracy of any minutes approved through its official process. MuniMins is not responsible for errors in AI-generated content.
The Service uses voice identification technology to recognize and label speakers across recordings. This process creates voice profiles associated with individuals who appear in public government meetings. By using the voice identification features of the Service, your organization acknowledges that voice profiles will be created and stored as part of normal processing. For more information on how voice data is handled, please see our Privacy Policy.
Certain features of the Service require a paid subscription. By subscribing to a paid plan, your organization agrees to pay the applicable fees as described at the time of purchase. Subscription fees are billed in advance on a monthly basis and are non-refundable except as required by law.
We reserve the right to change our pricing with reasonable notice. If your organization does not agree to a price change, it may cancel its subscription before the next billing cycle.
Your organization may cancel its account at any time. We may suspend or terminate your organization's access to the Service at any time if it violates these Terms, fails to pay applicable fees, or if we reasonably believe its use of the Service poses a risk to us or other users.
Upon termination, your organization's right to use the Service ceases immediately. We may retain your organization's data for a reasonable period as described in our Privacy Policy, after which it will be deleted.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that the results obtained from the Service will be accurate or reliable.
To the fullest extent permitted by law, MuniMins LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total liability for any claims arising from or related to the Service shall not exceed the amount your organization paid us in the twelve (12) months preceding the event giving rise to the claim.
Your organization agrees to indemnify and hold harmless MuniMins LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of your organization's use of the Service, its violation of these Terms, or its violation of any applicable law or regulation.
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will make reasonable efforts to notify your organization of significant changes that affect its use of the Service.
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your organization's continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes arising from these Terms or your organization's use of the Service shall be resolved in the courts located in Massachusetts.
If you have any questions about these Terms, please contact us at:
MuniMins LLC
support@munimins.com