My Recording Failed to Process
If your recording shows "Failed" status in the Processing Queue, here are the most common causes and how to resolve them.
Audio quality issues
Problem: Extreme background noise, very quiet audio, or heavy distortion.
Solution: If possible, re-record or use a different source audio. For future meetings, consider using directional microphones or recording closer to speakers.
File size or format
Problem: File is larger than 500MB or in an unsupported format.
Solution: Convert to MP3 (audio-only files are smaller). Try uploading via YouTube instead if your meeting is posted online.
Unsupported content
Problem: The audio contains music, non-English speech, or very rapid transitions (like heavily edited video).
Solution: MuniMins works best with clear English-language meeting audio. Make sure your recording captures the actual meeting, not introduction music or credits.
URL issues
Problem: You pasted a YouTube/Vimeo URL that's private or inaccessible.
Solution: Check that the video is set to Public (not Private or Unlisted). Copy the full URL from your browser address bar.
File corruption
Problem: The file is damaged or couldn't be fully uploaded.
Solution: Re-download your recording from the source and try uploading again. Check your internet connection if it's unstable.
Still stuck?
Contact support at info@munimins.com with your recording details and the time of the failed upload. We'll investigate further.